Leading Digital Transformation in Egypt
DSS Egypt is an innovation firm that serves a world-class and diverse client base. We help our clients identify, plan for, and capitalize on digital opportunity wherever it is found. With a decade of experience delivering success and a global team of 250+ practitioners, we are uniquely positioned to deliver on this mandate.
Digital products and services have been embraced in the everyday life of individuals, businesses, and society as a whole. The impact of digitalization has been and still is tremendous, forcing companies across the globe to act and react to changing business rules. Today, more people have access to cellphones than to toilets1 and one out of five people on the planet has an active Facebook account2. Needless to say, this phenomenon is associated with extensive changes among companies, who face the question: What does digitalization mean to us? The answer is: a lot. This study provides a comprehensive and holistic overview to engender a successful digital transformation of a company by mastering six fields of action: Customer, Value Proposition, Operations, Data, Organizations, and Transformation Management.
Better user experience
Digital transformation enables companies to eliminate more points of friction in the customer journey. For example, digitizing the onboarding process such that new customers can go over all the benefits of your service without the need of a customer support representative creates a smoother user experience that produces more convertible leads.
Increased business revenue
With the higher employee efficiency and better customer experience, digital transformation inevitably leads to improvements on the bottom line.
Faster, better decisions
Businesses today can access greater volumes of data than ever before. With the right analytics tools, businesses can crunch this data into valuable, real-time business insights that can be used to make more informed, quicker decisions about their strategies.
More agility and innovation
Digital transformation pushes businesses to stay on their toes. The rapid evolution of digital innovation leaves companies no time to rest on their laurels. Even those in the lead must stay adaptive and keep improving their business innovation to stay ahead. There are always new industry competitors, new tech tools, and new innovation trends popping up on the horizon.
Paving the way for cashless society in Egypt. Leading Digital Transformation in the Financial and Governmental sector.
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